Privacy Policy
Last updated: April 1, 2026
Information We Collect
When you visit our site or place an order, we may collect the following information:
- Account information: Name, email address, and password (managed securely through Clerk authentication)
- Order information: Shipping address, phone number, and order details
- Payment information: Processed securely by Stripe. We never store your credit card number on our servers
- Communications: Messages you send through our contact form or email
- Usage data: Pages visited, browser type, and device information collected through standard web analytics
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations, shipping updates, and delivery notifications
- Respond to your questions and support requests
- Send newsletter updates (only if you subscribe; you can unsubscribe anytime)
- Improve our website, products, and customer experience
- Prevent fraud and maintain site security
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
We use the following trusted third-party services to operate our business:
- Stripe: Secure payment processing (PCI-DSS compliant)
- Clerk: Account authentication and session management
- Resend: Transactional and marketing emails
- Vercel: Website hosting and performance
- Neon: Secure database hosting
- Shippo: Shipping label generation and tracking
Each service processes data according to their own privacy policies and industry-standard security practices.
Cookies
Our site uses cookies for essential functions including authentication (keeping you logged in), shopping cart functionality, and payment processing. We do not use third-party advertising cookies. By using our site, you consent to the use of these essential cookies.
Data Retention
We retain your account and order information for as long as your account is active or as needed to provide services and comply with legal obligations (such as tax records). Newsletter subscribers can unsubscribe at any time, and we will stop sending marketing emails promptly.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal retention requirements)
- Unsubscribe from marketing communications at any time
- Opt out of non-essential cookies
Data Security
We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS/TLS), secure authentication, and PCI-DSS compliant payment processing through Stripe.
Children's Privacy
Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or your personal data, please contact us at firehelmetshields@gmail.com or call (913) 907-6369.