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Fire Helmet Shields

Shipping Policy

Last updated: October 18, 2026

Free Shipping

We offer free standard shipping on all fire helmet shields, and on Custom Leather Firefighter Helmet Band too, within the continental United States. Other items (glove straps, truck belts, nameplates, etc.) ship at a flat rate of $5.99 per order within the US.

Production Time

All products are handmade to order. Standard production time is approximately 28 days (about 4 weeks) from the date your order is confirmed. We take great care in crafting each piece, and this timeline ensures the highest quality.

Need it sooner? We offer a Rush Production option (5-Day Guarantee) for $75.00 at checkout. Rush orders are prioritized and ship within 5 business days.

Shipping Methods

  • US Standard: USPS Priority Mail (3-5 business days after production)
  • US Rush: USPS Priority Mail Express (1-3 business days after production)
  • Canada: USPS First-Class International ($14.99, 14-28 business days)

Order Tracking

Once your order ships, you will receive an email with your tracking number and carrier information. You can also track your order status by logging into your account.

International Shipping

We currently ship to the United States and Canada. Canadian orders are subject to a $14.99 shipping fee and longer delivery times (14-28 business days). Customs duties and taxes for international orders are the responsibility of the buyer. For anywhere else, email firehelmetshields@gmail.com and we'll work out international shipping with you.

Damaged in Transit

If your order arrives damaged during shipping, please contact us within 7 days of delivery with photos of the damage. We will replace the item at no cost to you. See our Refund & Returns Policy for more details.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error after placing your order, contact us immediately and we will do our best to update it before shipment.

Contact Us

Questions about shipping? Email us at firehelmetshields@gmail.com or call (913) 907-6369.